Question 1

How do I let my property with Filtons?

Accepted Answer

Simply contact our team to arrange a valuation. We will advise on pricing, marketing strategy, and the most suitable service package for your property.

Question 2

What services do you offer?

Accepted Answer

We offer a range of services including Let Only, Rent Collection, and Fully Managed, tailored to suit your level of involvement and investment goals.

Question 3

How will my property be marketed?

Accepted Answer

Your property will be professionally presented and promoted across major portals such as Rightmove and Zoopla, our website, and directly to our database of prospective tenants.

Question 4

Do you conduct viewings?

Accepted Answer

Yes, all viewings are carried out by our experienced team, ensuring your property is presented professionally and securely.

Question 5

How quickly can my property be let?

Accepted Answer

This depends on market conditions, pricing, and presentation. With the right strategy, properties can often attract strong interest shortly after launch.

Question 6

How are tenants selected?

Accepted Answer

All applicants undergo thorough referencing, including credit checks, employment verification, affordability assessments, and Right to Rent checks

Question 7

Can I approve the tenant?

Accepted Answer

Yes, you will always have the final approval before a tenancy is agreed.

Question 8

What legal requirements do I need to meet?

Accepted Answer

Landlords must ensure compliance with regulations including Gas Safety Certificates, Electrical Safety (EICR), EPC requirements, deposit protection, and Right to Rent checks.

Question 9

Do you handle compliance?

Accepted Answer

Yes, we manage all compliance requirements on your behalf, ensuring your property remains fully aligned with current legislation.

Question 10

What are sanction checks?

Accepted Answer

Sanction checks are part of updated legal requirements, ensuring both landlords and tenants are screened against relevant government lists.

Question 11

How is rent paid?

Accepted Answer

Rent is collected monthly and transferred to you, with clear statements provided for full transparency.

Question 12

What happens if rent is late?

Accepted Answer

We proactively manage arrears, contacting tenants promptly and taking appropriate steps to resolve the issue.

Question 13

Who deals with maintenance issues?

Accepted Answer

We manage all repairs through our trusted contractor network, ensuring issues are resolved quickly and to a high standard

Question 14

Do I need to approve works?

Accepted Answer

For larger works, we will seek your approval before proceeding. Minor or urgent repairs may be handled promptly to prevent further issues.

Question 15

Do you carry out inspections?

Accepted Answer

Yes, we conduct regular inspections and provide detailed reports on the condition of your property.

Question 16

Can you manage access to the property?

Accepted Answer

Yes, we can hold keys and coordinate access for contractors, inspections, and maintenance.

Question 17

What happens when a tenant leaves?

Accepted Answer

We manage the full check-out process, including inventory comparison, handling deposit negotiations, and preparing the property for re-letting.

Question 18

How is the deposit returned?

Accepted Answer

Deposits are protected in a government-approved scheme, and any deductions are agreed before the remaining balance is returned.

Question 19

Can you manage my property if I live overseas?

Accepted Answer

Yes, we provide a full management service for overseas landlords, including financial reporting and compliance with UK regulations.

Question 20

Why choose Filtons?

Accepted Answer

We offer a professional, transparent, and results-driven service, combining local expertise with full compliance and end-to-end management.

Landlord Support & Guidance

Getting Started

Letting Your Property

Tenants & Referencing

Compliance & Legal

Rent & Payments

Repairs & Maintenance

During the Tenancy

End of Tenancy

General

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